InfoBedingungenDatenschutzKontakt
 
Wird aktualisiert
The Retail Spotlight

The Retail Spotlight

Veröffentlicht: 2025-02-13
© 2025 The Retail Spotlight
The Retail Spotlight - QR Code
9 Folgen
Audio
Anhören auf Apple Podcasts
9 Folgen
Audio
Anhören auf Apple Podcasts
Veröffentlicht: 2025-02-13
© 2025 The Retail Spotlight
Aktuelle Folge
Gianfranco Cuzziol, CRM and Personalisation Advisor | 🎙️ From Car Boots to CRM: The Art of Purposeful Personalisation #8

Gianfranco Cuzziol, CRM and Personalisation Advisor | 🎙️ From Car Boots to CRM: The Art of Purposeful Personalisation #8

Länge: 52:48
In this episode, we're joined by Gianfranco Cuzziol, CRM and personalisation expert whose journey spans from astrophysics, to second-hand card salesman, to global CRM leader, including roles as Global Head of CRM at AESOP. Gianfranco shares profound insights on the art of meaningful personalization in retail, introducing his concept of "thick" versus "thin" data. He explains why personalisation without purpose is pointless and how over-personalisation can actually harm customer engagement, i...
Folgen-ID: 1000691767695
GUID: Buzzsprout-16615063
Erscheinungs­datum: 13.2.2025, 09:00:00

Beschreibung

One of the key things we frequently observe is the speed with which the retail space is evolving and how many people are finding it challenging to keep up. That’s exactly why we started this podcast - to provide experts a stage to share what they have been working on, bring new ideas to the forefront, create more awareness, and explore cutting-edge technologies. In a world where customer experiences can make or break a brand, “The Retail Spotlight” is a new podcast series where executives from leading retailers and brands share their stories, innovations, and strategies that puts the customer at the center of every experience. 
The Retail Spotlight podcast is powered by refive (https://www.refive.io/en/)

Apple Podcasts: Kundenrezensionen

Kein Eintrag